Refund policy
Refund Policy
We want you to be fully satisfied with your purchase! we offer returns and refunds under the following conditions:
- Time Frame: Returns must be initiated within 1 day of the delivery date.
- Eligibility: Only damaged or defective items due to manufacturing issues are eligible for returns.
- Return Process: Please contact our customer service team to initiate the return. You will be provided with a return label (if applicable).
- Refund Method: Refunds will be processed to the original payment method once we receive the returned item. Please allow 5-7 business days for the refund to appear.
- Damaged or Defective Items: If you received a damaged or defective item, please notify us within 24 hours of receipt for a full refund or exchange.
- Non-Refundable Items: Sale or clearance items, digital products, and personalized items are non-refundable.